PRIMROSE & VIOLETS – PRIVACY POLICY June 2026
Primrose & Violets is committed to protecting your privacy and handling your personal information with care. This policy explains what data we collect, how we use it, and your rights under UK GDPR. It applies to all enquiries, workshop bookings, 1:1 sessions, and any communication with Primrose & Violets.
Contact Details
Name: Tracey Norbury
Business: Primrose & Violets
Email: hello@primroseandviolets.co.uk
If you have any questions about this policy or how your data is handled, please contact me using the email above.
The following personal data might be collected and processed.
When you contact us or make an enquiry:
When you book a workshop or 1:1 session:
When you attend a workshop- Photographs only with your explicit consent
This information helps us run workshops safely, communicate clearly, and provide a welcoming learning environment.
How We Use Your Personal Information
We use your information to:
Respond to enquiries
Process workshop bookings and payments
Send booking confirmations and workshop details
Contact you about changes, cancellations, or important updates • Deliver safe, accessible workshops tailored to your needs
Maintain business records for accounting and legal purposes
We will never sell your data or share it with third parties for marketing.
How we get the personal information and why we have it:
The personal information we process, is provided to us directly by you to enable us to respond to enquiries regarding products and services. We use the information that you have given us to respond to your enquiry and book a workshop. Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information is your consent. You are able to remove your consent at any time by emailing hello@primroseandviolets.co.uk.
Your information is securely stored.
We will only retain personal data for as long as it is necessary to fulfil the purpose for which it was collected. We keep your name, email address and telephone number from the date the information is provided until three months after fulfilment of the order. We will then dispose of your information.
Your information is stored securely and is only accessible to Primrose & Violets.
Your rights Under data protection law,
You have the following rights under data protection law:
Right of access – to request copies of your personal information
Right to rectification – to correct inaccurate or incomplete information
Right to erasure – to request deletion of your data in certain circumstances
Right to restrict processing – to limit how your data is used
Right to object – to object to certain types of processing
Right to data portability – to request your data in a transferable format
To exercise any of these rights, contact: hello@primroseandviolets.co.uk.
How to Complain
If you have concerns about how your personal information is used, please contact me at hello@primroseandviolets.co.uk.
If you are unhappy with our response, you can also contact the Information Commissioner’s Office (ICO): Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF Helpline: 0303 123 1113
Website: https://www.ico.org.uk